Description:
This can be when an assessment is passed through the ADT and sometimes the assessment status changed from New to Correction causing the rejection on the CIHI side.
As per the 'Error Message' indicates on the operational report the newly sent submission was sent as a correction, but no records means the New record that was created on the assessment was never compiled into the submission sequence and submitted to CIHI. In the CIHI DB, there are no records
This is mainly because of the assessment was completed and later an adjustment was made while the assessment was part of the submission sequence.
There is no way to fix this issue while the submission is open, the only method would be to download the submission and correct the record manually.
Workaround:
The steps to rectify the issue would follow the below steps:
5. Do the below data repair on the submission file and make sure it's done on all the SubmissionAssessment tags.
The issue is that here the <SubmissionType> type indicates 'C',
However, we need to change it to New, by removing the SubmissionType as 'N'
Now the submission sequence is been compiled with the new record we need to save it and then upload the sequence to CIHI.
Thanks